Organizational structure, characteristics, elements, charts, and the factors that affect the choice of an organizational structure.
A critical evaluation of the
organizational
structure, characteristics, elements, charts, and the factors that affect the
choice of an organizational structure.
Fabrice Tshiyoyi Banyingela
Your student ID number: R2308D16950940
Module Name: Theories of Management
Module code: UU-MBA-712-ZM
Date: 3 March 2024
Introduction
A
structured organization is essential for every group of people with the same
goal. Stephanie Dalfonzo a renowned expert in The Art of Organizing states that
“Organizing is what you do before you do something, so that when you do it, it
is not all mixed up.” Therefore, an organizational structure is crucial in assigning
the responsibilities, relationships, and authority for each role in the
organization. The first organizational structure was created in 1855 by railway
superintendent Daniel McCallum and George Holt Henshaw. The term “organizational
chart” (also referred to as org
chart or organogram) which is based on people was coined by
engineer Willard C. Brinton in 1914. Today, they represent government
structures and companies. The
emphasis of an organizational structure is on giving an organization a
formal and prepared appearance so that it can govern itself and engage with the
outside world. Through
such methods, roles are clarified, communication is improved, accountability is
assigned, and culture is respected.
Characteristics,
elements, and importance
An organizational structure is
a graphical representation that consists of a network of well-defined
activities, arranged logically to facilitate other activities and create responsibility
centers. It also has an authority-responsibility structure, where executives
distribute authority, leading to superior-subordinate relationships. It also
includes differentiation and integration, which involve division of work and
departmentalization and coordination, dividing tasks into smaller tasks and
assigning them to subordinates.
Henri
Fayol's Division of Work is a widely used principle in organizations for
creating charts. This
is one of the top elements of an org chart that breaks down tasks into smaller
jobs. Other elements such as (1) hierarchy displays the line of authority or
chain of command, (2) Span of control grants clear control over a
specific group of departments, and
(3) centralization and decentralization which indicate the source and center of
decision-making levels. The absence of certain elements in an
organization chart can negatively impact the business, cause member
miscommunication, and decrease efficiency.
Setting an org chart provides several advantages such as (1) a clear reporting structure,
(2) motivates employees in their ambitions to be promoted, (3) helps manage
workload & planning by assigning the right workload to the right and
available staff, (4) adequate delegation and (5) helps external stakeholders
and investors to understand how the company is organized. A clear org chart enhances efficiency by preventing collisions and duplication of tasks.
It removes ambiguity, fosters discipline, brings clarity to the members’ roles
and flexibility to adapt to change, and elevates their morale.
Factors
Affecting Choice of Org Structure
Organizations must
choose the appropriate structure based on various factors. An effective organizational
chart involves identifying activities like production, technical, and
financial, dividing them into tasks, assigning these tasks to specific jobs,
assigning these jobs to departments, assigning rights and powers to their
responsibilities, and establishing a coordination mechanism for departments. Managers must adapt to the
business environment to create a structure that aligns with the organization's
strategic objectives. Nations worldwide are organized as republics, monarchies,
or kingdoms, with leaders like presidents, prime ministers, kings, or queens to
reflect the needs of their territories. The size
of an organization affects the choice of the org chart. For
example, a large production company with hundreds of employees may face an
overload when reporting to a single manager.
The
company should arrange to group them with a designated leader. Another factor can be the nature
of business. For a church to expand internationally, the leader
should establish a broader structure that decentralizes roles and
responsibilities to local citizens.
Furthermore, the market environment might also be a source of our
decision-making according to our competitors’ and customers’ needs. With the
rapid growth of technology, organizations need to adapt. Right after the
COVID-19 pandemic, most companies realized the necessity to go online and have virtual
businesses. The last factor is culture, which significantly
influences an organization's ability to adapt and perform its functions
effectively.
Types
of charts
The most used types of org charts
are hierarchical (or vertical) and flat (or Horizontal).
Hierarchical structure is found in
many organizations such as educational, governments, and military organizations
as indicated in the below figure.
Image from Edrwamind https://edrawmind.wondershare.com/org-chart/types-of-organizational-structure.html |
A
hierarchy org chart is a vertically arranged structure with the most powerful
role at the top, typically a CEO, MD, or President. Powers flow from top to
bottom, with every role reporting to the top and grouped to form a unit or
department like finances or sales. This structure offers benefits such as
increasing efficiency and providing clear communication and a line of reporting.
The main disadvantage is that most staff members are not held accountable for
the organization's decisions.
Image from Edrwamind https://edrawmind.wondershare.com/org-chart/types-of-organizational-structure.html |
Furthermore, the Matrix, Divisional, and Network
organizational structures are the other three popular types of organizational
structures used in many organizations. Matrix structure requires employees to report
to multiple managers simultaneously such structure can be found in software
development tasks where developers report to a project manager and a functional
department manager as seen in the image below:
Image from Edrwamind https://edrawmind.wondershare.com/org-chart/types-of-organizational-structure.html |
This structure enhances employees’
capacity and skills in various fields but can lead to conflict between the
managers.
Divisional
structure (also called
product-based or market-based structure) divides
the company into several independent divisions within the company. Each
division has its own independent functional managers. Coca-Cola for example is
a global beverage manufacturer, that operates in various regions through a
divisional structure, allowing it to customize marketing strategies and different
product offerings.
Image from Edrwamind https://edrawmind.wondershare.com/org-chart/types-of-organizational-structure.html |
The
main benefit of this structure is the speed it provides in the decision-making
process and promotes customized products based on the customers’ needs. The
setback of this structure is the lack of coordination within the leadership.
The
organization's network structure involves both internal and external
stakeholders to gather expertise for a common goal, such as combating youth
unemployment. It promotes decentralization and flexibility but can lead to a
serious breach of confidentiality and unhealthy competition.
Image from Edrwamind https://edrawmind.wondershare.com/org-chart/types-of-organizational-structure.html |
Organizations
can adopt various structures, including functional, geographic, and project
structures. Functional structures divide departments like technical and
finance, with a manager as the leader. Geographic structures are used for
multiple locations, while project structures are organized for specific
projects with specific timing.
Conclusion
An org
chart is a dynamic tool that reflects an organization's structure and should be
able to adapt to the business environment's evolution. It outlines roles,
responsibilities, and reporting lines and comes in various forms like vertical,
horizontal, matrix, and divisional charts. A clear structure promotes
communication and collaboration by defining roles and responsibilities, and enhances
clarity and accountability, while inaccurate charts can cause confusion and
conflict among members.
References
Chen J. “Organizational Chart Types, Meaning, and How It
Works”.
Investopedia. Sept. 23. https://www.investopedia.com/terms/o/organizational-chart.asp . Accessed 1 Mar. 24
Taylor D.
“Factors Influencing Organisational Structure”. Tutor Chase. (n.d.).
https://www.tutorchase.com/notes/ib/business-management/factors-influencing-organisational-structure . Accessed 2 Mar. 24
Miller D.
“Types of Organizational Structures Explained.” EdrawMind. Feb. 24
The Organizational Chart:
Understanding Your Company’s Structure. (McNamara, C. (2021). Free Management
Library. https://managementhelp.org/)
The Importance of
Organizational Charts in Project Management. (Project Management Hacks. (2019).
https://www.projectmanagementhacks.com/)
Burke,
R. (2015). Project Plan. Project Plan (Flow Chart), P. 140-146.
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